Positions Available

Join our growing and caring team…

The Fono is a proven leader in delivering health outcomes for the people who need it the most, fostering well, safe, vibrant and informed communities.  We are currently in an exciting phase of growth. Come and be part of our journey by joining our passionate, focused and committed team as we strive together to reduce the health inequalities of communities and find innovative ways to deliver culturally appropriate services across all of our locations. Caring is our Culture and that includes caring for our team!

Executive Assistant

  • Managing CEO’s Office
  • Relationship Support
  • Interesting variety
  • Leading Pacific Provider
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About the role

This is one of the most interesting roles at The Fono. The organisation setting the pace with the Pacific wellbeing through its Integrated Model of Care – FonoCare. Due to a promotion, the position of Executive Assistant managing the CEO’s Office, supporting key stakeholder relationships and wide-ranging projects is now available. The position is designed for someone with wide interest in Pacific wellbeing services, enthusiasm and the breadth of skills to carry out this multifaceted job.

About you

If you have suitable experience and attitude and are looking for an opportunity to make your mark with the leading Pacific health and social services organisation and have the right blend of expertise and enthusiasm this could be your ideal role. Key attributes:

  • Keeps up to date with Pacific events and developments
  • Understands and applies principles of exceptional customer service
  • Flexible and adaptable
  • Knows how to plan and manage projects and events
  • Administration experience
  • Analytical and able to report well
  • Can juggle well – there are always lots on the to do list

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text FEA to 0212713333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz putting FEA in the subject line.

There is no closing date. Applications will be progressively reviewed – so don’t delay in applying.

Medical Services Administration

  • Medical Outreach / Contact Centre
  • FonoCare Service Agent
  • Supporting the Integrated Model of Care
  • The leader in Pacific wellbeing services

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About the role

The position has five sets of responsibilities supporting the practices:

  • ‘Aiga Fono Care Administrator – Assisting the AFC Team with coordination and administrative support
  • Mobile Clinic coordination and administrative support
  • Claims auditing and reconciliation
  • Reporting
  • Support duties for practice management
  • FonoCare Service Agent

The person must reflect the professionalism of the organisation and have exceptional customer service expertise, sound technical skills, ability to adapt to fast moving technological change combined with caring personal attributes and initiative. Must understand the “business” of health and social services in all aspects including the importance of meeting contracted service requirements, revenue collection by claims and payments.

 

About you

If you have the right experience and attitude and are looking for an opportunity to make your mark with the leading Pacific health and social services organisation and have the right blend of expertise and enthusiasm this could be your ideal role.

Key attributes:

  • Interested in improving wellness in the community
  • Customer service experience
  • ICT literate
  • Understanding of Pacific values and cultures
  • Pacific language may be an advantage

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text FCSA to 0212713333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz putting FCSA in the subject line.

Customer Service

  • Medical & Dental Practices / Contact Centre
  • FonoCare Service Agent
  • Supporting the Integrated Model of Care
  • The leader in Pacific wellbeing services
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About the role

Our FonoCare Service Agent positions can be mainly medical / dental practice based (receptionist) or mainly based at our exciting Contact Centre (Fale Talanoa) which will be completed early in 2022. If predominantly based at our practices’ reception areas there may be opportunities in in any of our four practices across Auckland (Henderson, Blockhouse Bay Rd, City, Manurewa).
The Fale Talanoa Contact Centre based in Henderson enables people to access all services by phone, social media, email or text). Booking patients, proving information, linking contacts to the services which they need. The Fale Talanoa team will include on-site full-time staff with some off-site part-timers to assist with peaks.

There is also a FonoCare Service Agent role which includes being the administrator for our outreach services – taking The Fono’s medical services to the community. Get a copy of the positions descriptions. Whichever you choose you can be an essential part of The Fono’s Integrated Model of Care.

 

About you

If you have the right experience and attitude and are looking for an opportunity to make your mark with the leading Pacific health and social services organisation and have the right blend of expertise and enthusiasm this could be your ideal role.

Key attributes:

  • Interested in improving wellness in the community
  • Customer service experience
  • ICT literate
  • Understanding of Pacific values and cultures
  • Pacific language may be an advantage

 

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text FCSA to 0212713333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz putting FCSA in the subject line.

Pacific Community Navigator

  • Pacific Vaccination “Ambassador”
  • Influence Pacific leadership and communities
  • Family and Group vaccinations
The-Fono-Medical-Logo-Round

About the role

Join us in one of the most important campaigns we have ever had as a combined Pacific force. Be one of four connectors working with Pacific community leaders to encourage them to use their influence convincing their memberships and communities to vaccinate and organising resources to facilitate group vaccinations. Fixed Term (subject to identified need). Based in Henderson – but Auckland wide coverage. Four positions.

  • Tonga
  • Samoa
  • Tuvalu
  • Cook Islands

 

About you

For every position the attributes we need are:

  • Ability to influence in empowering ways
  • Know how to present well
  • Understand networking
  • Commitment to vaccination
  • Great customer service
  • Excellent time management
  • Flexibility

 

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text VACN to 027 272 3388 with your email or respond to this advertisement and send your details – anthony@aidmax.co.nz putting VACN in the subject line.

Dental Assistant

  • Experienced DA
  • Proven customer service expertise
  • 2 Positions available – City & Henderson
  • Growing community Dental Clinic
The Fono Dental

About the role

Become a member of the enthusiastic dental team at our busy Henderson or City practice. Your role will primarily be as a chairside dental assistant but you will be expected to work as a dental receptionist when required. The position is 40 hours a week, currently between 8.30 – 5.00pm Mon-Fri. Expansion may mean the range of hours may be between 7.30 am – 7.00pm including Saturday clinics in future. Note: you will not be required to work more than 40 hours per week.

Easily accessible by public transport the practices are at 33 Wyndham St City and 411 Great North Rd Henderson. They combine dental services with a primary health practice and community services.

About you

What you will need for this position is:

  • Experienced Dental Assistant
  • Proven customer service expertise
  • Demonstrate leadership capabilities when confronted with unexpected challenges
  • Be a hard-working and supportive team member
  • Possess excellent oral and face-to-face communication skills
  • Computer competency in Exact

Find out more / apply

For an application form, job description email recruiter@aidmax.co.nz or text DAR and your email address to 0272723388 or call us.

Dentists

  • Variety of work to suit your skill level
  • Flexible remuneration
  • Part-Time or Full Time
  • CBD location
The Fono Dental

About the role

 We are looking for dentists for our growing CBD practice handy to public transport.  Great opportunity if you are senior, intermediate or junior.   Collegial team.  Modern surgeries have OPG x-ray, rotary endodontics and EXACT.  Be supported by other clinical and social services disciplines as part of our integrated model of care – FonoCare.
 
  • General dentistry / rotary endo / oral surgery / wisdom teeth / IV sedation
  • Oversight, collegial support and part of a medical centre
  • Remuneration to match experience
  • Flexible remuneration options – lets talk
  • Full time or part-time

 

Find out more / apply

For more information call Anthony on 027 2723388 text your email and DC to 021 271 3333 or email recruiter@aidmax.co.nz

Oral Health Therapist

  • 2-3 days a week
  • Auckland CBD
  • Growing Dental Service
The Fono Dental

About the role

This opportunity in our busy three surgery City practice will provide the right person with an opportunity to really make a difference in a dental practice which is supported by an integrated model of care. We are initially looking for an Oral Health Therapist to provide services 2-3 days a week , 8 hours per day with daily times to suit patients and you. There may be future opportunities to work further weekdays at our Henderson practice for someone wanting more work. Located in the CBD handy to public transport, the practice is a combined dental and medical centre where we are building a great team in a collegial environment.
 

About you

The person we are looking for is:

  • Enthusiastic
  • Qualified and experienced (2+ years)
  • Is competent with Exact
  • Wants to part of an integrated model of care while developing their career further
  • Is keen to join a team developing fresh approaches to wellbeing

 

For more information call Anthony on 027 2723388 text your email and HC to 021 271 3333 or email recruiter@aidmax.co.nz putting HC in the subject line.

Financial Mentor

  • Building Financial Capability
  • West Auckland base
  • The leader in Pasifika support services
The Fono

About the role

The Fono is very successful in delivering the MSD Building Financial Capability Service. We’re looking for a Financial Mentor who has the skills and genuine wish to make a difference.

The Financial Mentor carries out individual / family face to face activities, solo or together with other Fono social services or whanau ora staff. The role imparts money management skills to clients. The goal is to enable people experiencing severe financial challenges to have the knowledge and confidence to assume responsibility for managing their financial affairs as well at looking holistically at their family context and choices.

You will be looking to take on a challenge that lets you use your wide range of experience and skills. And these may not be necessarily primarily financial as internal training and mentoring will be provided for that.

The essentials are:

  • Ability to relate to people in a non-judgemental way
  • Have a sound understanding of the Pacific community sector where you live, with connections within it
  • Understanding of Pacific cultures and ways
  • Value the whanau ora approach to working with families
  • Believe and have genuine enthusiasm for what can be achieved by our Pacific people
  • Able to analyse problems and identify solutions
  • Group facilitation
  • Concise, clear communicator
  • Persuasive negotiating expertise
  • Able to professionally present to the commercial world and government agencies

 

The position is located in Henderson but will involve working across Metro Auckland (excluding South). It is 40 hours per week (flexitime and will involve some weekend and evening work).

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text BFC to 0212713333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz putting BFC in the subject line.

Social Workers

  • Rewarding career options
  • Fono locations – across Auckland
  • The leader in Pacific wellbeing
The Fono

About the roles

The Fono is growing and so is the range of social worker roles across a number of contracts. All set to make a sustainable difference to Pacific peoples’ lives. Positions include Family Start, Family Care, Family Violence, Whanau Ora, Building Financial Capability, Mobile Unit, Whanau Resilience, and Community Connector.

We are looking for Social Workers wanting to develop their careers and have the chance to become skilled in in a range of social services disciplines. Using the training, support and development opportunities The Fono offers to develop sound practice and versatility.

Roles are available at our locations across Auckland – so check this out by getting in touch for a position outline and information form.

About you

You are now looking to best use your skills and training in vital area of needs. Letting you show how you can significantly contribute to improving wellbeing services for Pacific people through delivery of effective services and other support. Key Competencies are set for each role which link to contractual requirements of The Fono but the general specification is:

  • A broad understanding of social services, health and other Pacific focused wellbeing services available in New Zealand
  • Sound experience in a social services or similar field with SWRB registration (or pending)
  • The talent to develop rapport with a wide range of people
  • Knowledge of protocols amongst Pacific peoples with the ability to work across various Pacific groups
  • A positive ‘can-do’ attitude, particularly in times of stress
  • The ability to report succinctly and accurately in written and verbal form on any aspect of the services provided
 

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text SWG to 0212713333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz putting SWG in the subject line.

GP – Henderson

  • Leading health organisation
  • Strong support for GPs with Integrated Model of Care
  • Join a great team making a real difference in Pacific health
The-Fono-Medical-Logo-Round

About the role

The Fono, the leader in Pacific health is seeking a part-time to full time GP for its ProCare, RNZCGP Foundation Henderson practice. Become a part of the professional GP practice team delivering primary health services with the support of in practice GP support services via integrated model of care incl. mental health, outreach, dental, public health and social services. 6/10th to 10/10th.

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text him GPH with your email or respond to this advertisement and send your details to anthony@aidmax.co.nz putting GPH in the subject line.

RN – primary health

  • Great team – well supported
  • West Auckland – Henderson

The-Fono-Medical-Logo-Round

About the role

An exciting opportunity to join The Fono – New Zealand’s foremost Pasifika health and social services organisation at our practice in Henderson. This full-time Registered Nurse position is a special opportunity and will probably best suit a nurse with at least 2+ years’ primary health experience looking for an interesting general practice role in a community health organisation. You will be part of an experienced RN team with topflight practice management support. Enjoying being part of a wider team that as well as GPs and nurses has the in practice support of mental health, outreach, dental, public health and social services professionals delivering The Fono’s Integrated Model of Care. Our patient population is representative of the vibrant West Auckland Pasifika community.

About the role

If you are looking for an opportunity to make your mark with the leading Pasifika primary health and dental organisation and have the right blend of expertise and enthusiasm this could be your ideal role. 

  • Good primary health experience
  • Capable in chronic care management
  • Enjoy working with the Pasifika culture of West Auckland and its peoples

 

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text RNH to 0212713333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz putting RNH in the subject line.

Carpentry Trainer

• Level 3 Carpentry Programme
• Make a difference – you can
• OCA – The leading Pacific PTE

About the role

Oceania Career Academy (OCA) has developed a tremendous reputation for getting work ready Pacific youth into great careers in the construction industry. Key to this success is the team we have. Join us if you have been working as a tutor in construction and are now looking for an opportunity to make a difference in the Pacific community and have the right blend of experience and enthusiasm for young people, this may be your ideal role. We have Level 3 Trades Tutor positions available now at the Oceania Career Academy for programmes preparing students for employment in the construction trades. The role includes working with the management team on the development of the organisation and proposals for initiatives in educational transitions to skilled work and higher education within the wider Pacific peoples’ social context. Competitive salary / 40 hours a week. The role is located at the OCA Campus in the Airport Oaks Training Precinct in Mangere.

About You

We are looking for someone with the vision, skills and trade training qualifications and experience to unleash the potential of Pacific students and set them on the path to lifelong skilled employment this is your chance. As the Tutor you will
 
  • Assist to design and deliver training programmes in a manner that is consistent with the priorities and culture of OCA
  • Use current best practice to support the highest training standards and to provide a positive student learning experience
  • Along with specialist mentors provide pastoral support to students necessary to ensure their retention and success
  • Actively engage with OCA stakeholders including commercial enterprises to maintain currency, relevance and credibility of the programme
  • Support and contribute actively to the operation of OCA, including through membership of committees and project teams
 

About Us

Education – Empowerment – Employment is our theme. The Oceania Career Academy is NZQA and TEC accredited and is a unit of The Fono – the leader in unified wellbeing and development services for Pacific peoples. We acknowledge the support of Pasifika Futures and Foundation North. Our Campus is located in Rennie Drive Mangere in the Auckland Airport area. http://www.oca.nz/

Find out more / apply

For an application form, job description or further details contact Anthony 027 272 3388 or text L3CT to 021 271 3333 with your email or respond to this advertisement and send your details – recruiter@aidmax.co.nz

Applications will be progressively reviewed so apply now.

The Fono Head Office
Level 2, 6 Alderman Drive
Henderson, Auckland 0612
P: (09) 267 6331

© 2022 The Fono. All Rights Reserved.

The Fono