The Fono

Health & Social Services

Phone (09) 837 1780 Twitter Facebook LinkedIn

Whanau Ora

Whanau Ora is about building the capability and capacity of Pacific families by supporting them to achieve their aspirations in health, housing, education, training and economic development.

Whanau Ora is an inclusive approach to providing services and opportunities to families. Working in partnership with families, it empowers them as a whole, rather than focusing separately on the individual and their problems.

The Fono’s Whanau Ora Navigator and the family work together to complete a comprehensive assessment and identify their needs. Together they develop a plan to assist, meet current needs and plan for future needs (particularly financial), while providing access to The Fono’s wrap-around services and referral to other services where needed.

Support provided by The Fono

  • Whanau Ora Navigation service to assess needs and develop a family plan
  • Assisted to meet some of the costs in the plan through Whanau Ora
  • Referral to The Fono’s other services as needed, such as health promotion and education, medical, dental, housing support and community based health such as bowel screening support and Rheumatic fever

Referral to other services including:

  • Work and Income New Zealand
  • Financial literacy providers
  • Housing providers

Access to this service

  • GP referral
  • Community referral
  • Social services referral
  • Self-referral


Whanau undergo a needs assessment with a Whanau Ora Navigator to determine eligibility. To find out whether your family is eligible, please contact our Whanau Ora Navigators at The Fono West, The Fono Northshore, The Fono South or The Fono Northland.




Locations Available
North Shore