Health Coach

About the Role

The Fono is growing its Health Coach team and has multiple opportunities available across both our Healthy Minds - LagiOla and Outreach teams. We are looking for passionate, people-focused individuals who want to make a genuine difference in the lives of Pacific individuals, whānau and communities. Whether your strengths lie in health and wellbeing coaching, community engagement, outreach, health promotion, supporting whānau or connecting people with the right services, we want to hear from you.

Health Coaches work alongside individuals, whānau and communities to strengthen health and wellbeing, build self-management capability and support people to achieve goals that are meaningful to them. Depending on the team you join, your work may involve a combination of one-to-one support, community engagement, outreach, health promotion, group activities, health coaching and service navigation.

Across both Healthy Minds - LagiOla and Outreach, you will:

• Build trusting and respectful relationships with clients, whānau and communities.
• Support people to identify their strengths, priorities and meaningful health and wellbeing goals.
• Provide practical support to help people make sustainable lifestyle and behaviour changes.
• Build health knowledge, confidence, self-management skills and independence.
• Connect people with appropriate health, mental health, social, cultural and community services.
• Participate in community outreach, events and health promotion activities.
• Support or facilitate group sessions and education where appropriate.
• Work collaboratively with The Fono's multidisciplinary teams and community partners.
• Maintain accurate and timely client records and follow-up.
• Contribute to quality improvement, service evaluation and positive client outcomes Working with Pacific communities

Our Health Coach roles are grounded in a Pacific model of care. We recognise that wellbeing is influenced by relationships, whānau, spirituality, culture, identity and community.

We value approaches that build trust, respect vā and whanaungatanga, and recognise the strengths and aspirations of each person and their whānau. You will work in a way that protects dignity, mana and choice while helping to reduce barriers to accessing health and social services.

About You

What you will bring:

• Warm, approachable and genuinely passionate about helping others.
• Strong communicators and active listeners.
• Able to build trusted relationships with people from diverse backgrounds.
• Comfortable supporting people through goal setting, coaching and behaviour change.
• Culturally responsive and committed to working respectfully with Pacific communities.
• Strengths-based, non-judgemental and person- and whānau-centred.
• Organised and able to manage responsibilities across different environments.
• Able to work independently while knowing when to seek support or escalate concerns.
• Collaborative and committed to contributing positively to team culture.
• Passionate about improving health equity and access to services.
• Full NZ Driver Licence
• A New Zealand Certificate in Health and Wellbeing (Level 4) is desirable, as is recognised Health Coach training.
• Lived experience, community knowledge and strong Pacific community connections are valued alongside formal qualifications.
• Pacific language capability is highly desirable, particularly languages relevant to the communities we serve.

Location: All sites (Henderson, City, Blockhouse Bay, Manurewa)