Whānau Support Administrator

About the role

As the Whānau Support Administrator, you will play a key role in assisting the Whānau Support Manager with a variety of administrative tasks. You’ll ensure that all contracts are managed accurately and efficiently, provide insightful data analysis, and assist with the smooth running of social service programs.

This is an exciting opportunity for someone who enjoys working in a dynamic environment and making a real impact in the community.

Key Responsibilities

• Provide administrative support to the Manager Social Services to ensure smooth contract management.
• Prepare and analyse reports to keep management informed of performance against funder requirements.
• Coordinate meetings, staff training, and manage calendars effectively.
• Ensure compliance with health & safety protocols, workplace cleanliness, and quality assurance standards.
• Participate in service development projects and provide ongoing support for social services delivery.

About you

• Proven administration experience, preferably in a community service setting.
• Strong data analysis and reporting skills.
• Proficiency in Microsoft Office and other organizational ICT systems.
• Understanding of Pacific cultures, mores, and protocols.
• Ability to communicate effectively in both English and a Pacific language is highly desirable.
• Excellent organizational skills with attention to detail.
• Comfortable working in a collaborative, fast-paced environment.

Location: Henderson